BOOKING &
CANCELLATION POLICIES 

Group Tours
You can make a soft reservation anytime. We usually start confirming group tours about 2 weeks before the tour date. If your name is on our list, you’ll have priority when confirmations open.
**No payment is needed until your booking is confirmed.

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Private Tours
You can reserve as early as you like. Private tour bookings are typically confirmed 30–45 days before your requested date(s).
**No payment is needed until your booking is confirmed.

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Payment & Cancellations
Payment is only required once your booking is confirmed.

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We understand that travel plans can change. After payment is made, a 25% rebooking fee applies to any date changes, or cancellations, to cover administrative time and non-refundable processing costs.

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If you need to cancel closer to your tour date, the following fees will apply:
5–7 days before: 35% cancellation fee
Within 96 hours (4 days): 50% cancellation fee
Within 48 hours (2 days): 100% cancellation fee

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No exceptions will be made to this policy.​​

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Weather & Cancellation Policy

Our tours run rain or shine, as weather is part of the authentic local experience. If it does rain/shower during your tour, we will provide a poncho to help keep you dry.

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That being said, safety always comes first. If extreme weather—such as flooding, strong storms, or unsafe heat conditions—prevents us from running the tour, we will:

    •    Offer a full refund, or

    •    Help you reschedule for another available date.

 

If you choose to cancel due to normal rain or mild weather while the tour is still running, we can offer a 50% refund as a courtesy to help cover guide preparation and vendor commitments.

 

Any questions can be direct to howdy.cav@gmail.com.

 

We appreciate your understanding.

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